Experience the assurance of our warranty policy, designed to safeguard your satisfaction and bring a high level of support for the lifetime of the machine running.
With a comprehensive warranty, we stand behind the quality of our machines at ZHONGBAI. We’re dedicated to providing our customers with the best possible service and support.
We guarantee high-quality machines for our global customers. Every machine needs to rigorous testing and inspection to meet our strict quality standards. Our machines come with a 12 months warranty from the date of delivery. Lifetime free technical support would be provided by ZHONGBAI to ensure machine running normally.
If you encounter any issues with your machine
Be assured that our team of experts will promptly diagnose and resolve the issues.
We will provide technical solutions within 24 hours.
Most of spare parts are in stock and we'll send within 48 hours.
If the issue is covered under the warranty
Rest assured that any faulty parts will be provided by ZHONGBAI at no cost for you.
If it’s not covered under warranty
You’ll always get a reasonable quote for replacement, we can also provide specifications for the standard electronic components so that you can purchase them locally.
